Best Practice
Using Smart Goals
Companies can translate strategic objectives into specific and measurable targets or goals, using the “SMART” goal approach:
- Specific: Target a specific area for improvement.
- Measurable: Quantify, or at least suggest, an indicator of progress.
- Assignable: Specify who will do it
- Realistic: State what results can realistically be achieved given available resources.
- Time-related: Specify when the result can be achieved.
Disclosing internal KPIs
The greatest transparency and accountability can be achieved by disclosing the same KPIs that are used internally to strategic management, board oversight and executive performance assessment and remuneration.